Your apartment is like-brand new and ready for you! We conduct multiple walk-throughs and complete a pre-move in checklist to ensure your new home is ready. It typically takes 5 to 7 days to paint, clean, and prepare your apartment for move-in. Carpet and flooring are evaluated for cleaning or replacement. Appliances and plumbing fixtures are inspected and thoroughly cleaned. We will ensure the apartment is in like-new condition for your move-in day! We complete a full inspection of the vacated apartment home to determine what, in addition to the standard turnkey process, might be needed to bring the space to full readiness for new occupancy. The apartment will always be painted, cleaned, and 'punched' (bulbs/filters/locks changed, appliances checked). Additional items may include repairs or replacements to sheetrock, flooring, appliances, or fixtures as needed.

No, residents do not have to be present for a service technician to perform work. However, when submitting your service request, you have the option to select your apartment access preferences and indicate if you would prefer to be home during the visit. Please keep in mind that requesting to be present may result in longer wait times, as scheduling will need to be coordinated around your availability and the service team's schedule.

Maintenance requests can be submitted via the Resident Portal or by emailing, calling, or visiting the leasing office.

Response times vary based on the urgency of the request. Emergency requests are addressed within 24 hours, while non-emergency requests may take longer.

Yes, we do have on-site maintenance available Monday-Friday during office hours from 9am to 5pm and after hours for emergencies.

Maintenance staff will enter the home during scheduled hours with proper notice. For emergencies, entry will be made within immediate notification.

Contact the leasing office for assistance or place a work order through our resident portal. Most requests are completed within 48 hours. for emergency concerns, contact the leasing office via phone and follow the emergency maintenance prompts.

If you are locked out during business hours, you can stop by the leasing office with your ID and we will be happy to grant you access. You will need to contact a locksmith for any lock outs that occur outside of business hours.

Contact our office via phone and it will direct you to our emergency maintenance line.

Follow the posted exit routes, assemble at the designated meeting points, and wait for further instructions from the emergency personnel.

You are welcome to add personal touches like painting or hanging artwork, but make sure they align with community guidelines and don’t affect your security deposit. Please contact the leasing office for specific details.

Guests are always welcome! Just make sure they follow community rules and let us know if they will be staying for an extended period of time.  Be sure to contact the leasing office for specifics on guest parking.

We are a non-smoking community.  Please contact our leasing office for further details.

Our resident referral program offers incentives for referring new residents to our community. Please contact the leasing office for further details.

Yes, transfers to another home in the community are allowed. To get started, submit a transfer request to our team. A walk through of your current home will need to be coordinated with a team member and your account must be satisfied. If there are any issues with the condition of the current home or the account, the transfer request may not be approved. You will need to submit a new application and proof of income documentation to verify your income meets the requirement for the new home. You will have to submit a written notice to vacate and sign the transfer agreement. There may be fees involved, such as a transfer fee, a new security deposit, and pet fees (if applicable). Upon approval, a new lease will be signed. Please be advised that transfers to the same floor plan are not allowed

Noise concerns can be submitted by contacting the leasing office directly or through the Resident Portal. Please include details and any evidence to help us address the issue.

Report suspicious activity to the leasing office or local authorities. If you see something usual, please do not hesitate to contact our team or the police.

There is an account modification process for each community.  To get started, submit a modification request to our team. The new leaseholder will have to submit an application and pay the application, administration, and modification fees associated with the process.  The application will be processed and must meet the community’s credit, criminal background, and income requirements.  Upon approval by the community manager, a new lease will be signed with all the lease holders.  Please make sure the renter’s insurance policy is updated to reflect the change.  Additional deposits may be required based on screening results.

There is an account modification process for each community.  To get started, submit a modification request to our team. To remove a leaseholder from the lease, the remaining residents will need to meet the screening requirements for the apartment on their own.  If so, all current leaseholders will need to sign the Roommate Release Modification Agreement.  Modification fees do apply. The vacating resident must turn in all keys, cards, remotes, etc. to management.  A new lease will need to be signed.  Please make sure the renter’s insurance policy is updated to reflect the change.

About 75-90 days before the lease end date, the resident will receive renewal offer letters from management. Review the offer, sign the new lease, and update any details. We are here to help if you have any questions or wish to discuss the offer.

Our community does not allow subleasing

When you’re ready to move out, provide us with notice and we will schedule a pre-move out inspection. This helps identify any potential charges and let you fix any issues.  An express clean fee is assessed and due the month prior to vacating.   On move-out day, return fobs and/or keys to complete the process.

When you’re ready to move out, provide us with notice and we will schedule a pre-move out inspection. This helps identify any potential charges and let you fix any issues. On move-out day, return fobs and/or keys to complete the process.

Early lease termination is subject to specific conditions and fees. Please review the lease agreement or contact the leasing office for further details on potential penalties.

Security deposits are refundable, subject to the condition of the home at the time of the move out and any applicable deductions for damages or unpaid rent. A move-out inspection will determine the final refund amount.

Submit your Concern: Use the Resident Portal, email, call, or visit the leasing office. Provide Details: Share detailed information about your concern to help us address it effectively. Review and Resolution: We will review your concern and work to resolve it quickly, keeping you updated on progress. Follow-Up: We will follow up to ensure everything's resolved to your satisfaction.

We host a variety of events and activities every month to help you connect with your neighbors and enjoy community life. Make sure to follow us on social media or contact the leasing office on upcoming events and ways to get involved.

Yes, residents must have an active renter's insurance policy at all times. Without an active insurance policy provided to the leasing office, a liability insurance policy will be put in place via Foxen at a monthly cost.

Yes, there is an option in many cases for applicants to add a guarantor or roommate to assist with qualifying.

Yes, RAM works with Flex to offer a way to split rent into two payments on a customizable schedule, providing you with more financial flexibiilty in your day-to-day life. There are monthly costs associated with utilizing the Flex service.

? Yes, our community works with Rentistry to help you build your credit score by reporting on-time rent payments. There is a monthly cost associated with utilizing Rentistry.

The Resident Portal can be set up by clicking on the resident link on the community website. Once there, simply follow the instructions to register the account. For any issues, please contact the leasing office

Log in anytime through the Resident link on the community website or use the RentCafe Resident App. Just use your registered email and password to manage your account, pay rent, submit maintenance requests, and more.

Download the RentCafe Resident App from the App Store (iOS) or the Google Play Store (Android). Search for “Rent Café Resident” to install and manage your account on the go.

Pay Rent: Make one-time payments or set up automatic payments.  Submit Maintenance Requests: Report issues and track requests. Electronic Signature: Electronically sign your lease agreement and other documents requiring an electronic signature.  View Lease Information: Access your lease documents and details.  Update Personal Info: Change contact details, update emergency contacts, and more. It is important to note that vehicle/decal information and name changes must be addressed directly through the leasing office and cannot be completed via the resident portal.

When completing the application, you will be asked to provide the following: Personal Information including full name (s), current address, contact information, Social Security Number, and driver’s license number.  Previous Rental History: Details about previous rental addresses for the past 2 years and landlord/management company contact information.  Employment and Income Information: Information about your current employment including the employer’s name and contact information, proof of income documentation to verify your monthly income.  Emergency Contact Information: Name and contact information of an individual we can contact in case of an emergency.  Vehicle Information: Make, Model, Year, Color, and License Plate number for all vehicles that you own or operate.  Pet Information: Pet name, breed, color, age, and weight of all pet(s)s or service/emotional support animal(s) that will be living in the home.

Income: Please verify with the leasing office what the community’s income requirement is. Credit History: Credit history is evaluated based on multiple factors, including but not limited to bill-paying history, the number and types of accounts, late payments, collection accounts, outstanding debt, and the age of accounts. Rental History: We will review the last 2 years of rental history to assess payment history and rental behavior. Verification: We will conduct an identity verification, credit, and criminal background screening.

All adults, 18 and older, who will be residing in the home will need to complete an application.

Guarantors may be accepted for applicants who do not meet the income requirements.  If accepted, Guarantors must complete an application and pay the application fee, must qualify showing income of at least 5 times the monthly rent, must sign the guarantor addendum prior to move in, must reside in the United States, and must submit an acceptable photo ID.

We offer a range of flexible lease term options, including but not limited to 7-month, 12-month, and 15-month leases.  Pricing varies based on the chosen lease term and specific move-in date. Please contact the leasing office for further information.

All move-in funds can be paid with an online portal payment via ACH, debit, or credit card. Service fees may apply.

Rent covers the cost of your home. Utility charges such as electricity, water, sewer, and gas are billed separately, and may be paid directly to the provider. Additionally, there may be other monthly fees or services billed alongside the rent. Please contact the leasing office for further details.

Generally, an application can be approved in 24-72 hours after receiving application and employment verification.

The easiest way to provide your rent payment is through the resident portal (www.rentcafe.com). Rent is due on the 1st of each month.

Yes, late fees apply if rent is not paid by the due date stated in the lease agreement.

Our community comes equipped with bulk Internet. Contact leasing center for details on our specific provider.

You will need to provide a valid government issued ID and Proof of Income.

THE “ADMINISTRATION FEE” Each RAM property will determine its ADMINISTRATION fee which shall be applicable to all applicants. An ADMINISTRATION fee is required for each apartment application prior to processing. Please be advised that the rental ADMINISTRATION fee is non-refundable (meaning that it will not be returned once your application is submitted) subject to RAM’s “Cancellation Policy” and RAM’s “Criminal History Denial Policy” set forth below. If you are required to have a Guarantor in order to lease an apartment, the Guarantor may also pay an ADMINISTRATION fee, which is also non-refundable. If for any reason Management decides to decline the application, Management will refund the ADMINISTRATION fee. Because there are very few exceptions, it is important that you review this document carefully before submitting a rental application, making certain that (to the best of your knowledge) you understand the rental qualifications stated herein. D. CANCELLATION AND CRIMINAL HISTORY DENIAL POLICY 1. CANCELLATION POLICY: Written cancellation of an application received by RAM management within seventy-two (72) hours after the application has been submitted will receive a full refund of the ADMINISTRATION fee and the RESERVATION deposit. This refund will be issued within thirty (30) days after the date your written cancellation is received. Otherwise, the RESERVATION deposit and ADMINISTRATION fee are nonrefundable. 2. CRIMINAL HISTORY DENIAL POLICY: In the event that the application is denied due to an applicant(s)’ criminal history, then RAM will refund any RESERVATION deposit, APPLICATION fee and the ADMINISTRATION fee. This refund will be issued within thirty (30) days after the denial date of the application.

Visit our website and click on a unit to apply for. The application cost is $50 per person for people over 18 years old and the administrative fee is $250.

Yes! We offer complimentary open parking for residents. Reserved parking spaces are available starting at $40 per month, and detached garages are available starting at $175 per month.

The Clarke features a wide variety of resort-style amenities, including a 24-hour fitness center, clubhouse, resort-style swimming pool with a summer kitchen, a car care center, two spacious pet parks, and a dog spa.

Yes! The Clarke is a pet-friendly community and welcomes up to two pets per apartment home. Please contact our leasing office for breed restrictions and additional pet policy details.

Each apartment home includes a stainless steel refrigerator, microwave, dishwasher, and a full-size washer and dryer.

No, The Clarke at Kendall Town does not offer furnished apartments.

The fitness center and clubhouse are available from 6am-10pm. The clubhouse can occasionally be reserved for private events through PeerSpace. The resort-style pool is open daily from dawn until dusk.

Residents enjoy complimentary open parking, with one parking space available per leaseholder. Reserved parking and detached garages are also available for an additional monthly fee.

The Jacksonville Transportation Authority (JTA) Route 19 Arlington Bus provides daily public transit service between downtown Jacksonville and the Arlington neighborhood.

The Clarke is located within the Duval County Public Schools district. Merrill Road is the current elementary school, with Landmark Middle available for 6th through 8th grade. Terry Parker is the assigned high school.

Shopping is always convenient when you live at The Clarke at Kendall Town! Our Jacksonville community is just minutes from popular shopping destinations, including Kendall Town Supercenter, Southside Commons, Regency Park Shopping Center, and nearby retailers like Target, Walmart, Publix, and Lowe's. For even more shopping, dining, and entertainment, St. Johns Town Center and The Markets at Town Center offer an exciting mix of popular retailers, specialty boutiques, and restaurants. Whether you're running everyday errands or enjoying a day of shopping, you'll find plenty of great options close to home!

We are located on Kendall Town Blvd, right off Monument Road. Our address is 1290 Kendall Town Blvd.

Getting around Jacksonville is a breeze with convenient access to I-95, I-295, and major roadways connecting you to shopping, dining, entertainment, and area employers. The Clarke at Kendall Town offers a convenient location near Jacksonville's Southside and St. Johns Town Center. To reach our community, take I-295 to the Monument Road exit and head east. Continue along Monument Road toward Kendall Town, where you'll find The Clarke conveniently located within the neighborhood.

Living in Jacksonville, FL offers a unique blend of urban convenience, natural beauty, and laid-back Florida living. Known for its scenic waterways, beautiful beaches, vibrant dining and entertainment scene, and abundance of outdoor recreation, Jacksonville combines the excitement of city living with the charm of welcoming neighborhoods. The Kendall Town area offers a perfect balance of suburban comfort and city accessibility, with convenient access to shopping, dining, major employers, and everything Northeast Florida has to offer.

Jacksonville offers endless opportunities for entertainment, adventure, and fun! From our beautiful Atlantic beaches and the Jacksonville Jaguars at EverBank Stadium to concerts and events at Daily’s Place, the Jacksonville Zoo and Gardens, and exciting festivals throughout the year, there’s always something to explore. Enjoy shopping and dining at St. Johns Town Center, outdoor adventures along the St. Johns River, and popular attractions like the Riverside Arts Market, Jacksonville Arboretum & Botanical Gardens, and nearby Kathryn Abbey Hanna Park.

Enjoy a convenient commute from The Clarke at Kendall Town! Ideally located in Jacksonville's Arlington area, our community offers easy access to some of the city's largest employers, including Mayo Clinic, Baptist Health, UF Health, Florida Blue, Jacksonville University, the University of North Florida, and Naval Station Mayport. With major employment centers throughout Downtown Jacksonville, Southside, and the Beaches just a short drive away, The Clarke makes it easy to balance work, relaxation, and everything Jacksonville has to offer.

The best apartment amenities in Jacksonville combine resort-style relaxation, modern conveniences, and spaces designed for an active lifestyle. At The Clarke at Kendall Town, residents enjoy a resort-style swimming pool with sundeck and private cabanas, a fully equipped fitness center, resident clubhouse, and outdoor grilling stations. Our pet-friendly community also features two bark parks, a dog wash station, and a scenic two-mile lakeside walking trail. Inside our spacious apartment homes, you'll find chef-inspired kitchens with quartz countertops, stainless steel appliances, in-home washers and dryers, and modern finishes. With controlled access, available detached garages, and convenient door-to-door trash pickup, The Clarke offers the comfort, convenience, and lifestyle you're looking for in Jacksonville.